Home > Services > Features > Serialization

Serialized Inventory Tracking

Serial Number & IMEI Tracking

Track products by Serial Number or IMEI while buying and selling
Serialization

Serial Number & IMEI Tracking Feature in myBillBook

Serial Number & IMEI Tracking in myBillBook helps you track individual stock items using a unique number, such as a Serial Number or IMEI.
It is useful for products where each piece has its own identity, such as mobile phones, laptops, electronics, appliances, and IT hardware. You can add serial numbers or IMEI details to items, select the exact number while selling, and later check whether a specific item is sold or still available.
You can also show the selected serial number or IMEI on invoices, making it easier to handle warranty, repair, replacement, or customer follow-up requests.

How to Use Serial Number & IMEI Tracking in myBillBook

Step 1: Open Items

Go to the Items section in myBillBook.

Step 2: Open Item Settings

Go to Item Settings and enable the Serial Number/IMEI option.

Step 3: Create or Edit an Item

Open the item and enable tracking by Serial Number or IMEI.

Step 4: Add Serial Numbers

Enter serial numbers manually or use the scanner where available.

Step 5: Select Serial Number While Billing

While creating a sales invoice, select the serial number or IMEI being sold.

Why Serial Number or IMEI Tracking Matters

Product-Level Tracking

Track each item separately instead of only checking total stock quantity.

Warranty Support

Find the exact product sold when customers return for warranty help.

Repair Records

Identify devices easily during repair, replacement, or service follow-ups.

Correct Billing

Select the exact Serial Number or IMEI while creating invoices.

What You Can Manage with Serialisation Feature

Serial Number Label

Use labels like IMEI, Serial No., or your preferred custom name.

Serialized Items

Choose which products should be tracked by serial number.

Manual Entry

Type serial numbers or IMEI details manually when needed.

Scanner Entry

Use barcode scanning where available to add serial details faster.

Sold and Unsold Status

Check whether a serial number has been sold or is still available.

Invoice Linkage

Open the invoice linked to a sold serial number.

Stock Count

Track stock by serial number added for the item.

What to Know Before Using IMEI or Serial Number Tracking

Product Items Only

Serialization is meant for stock items, not service items.

No Alternate Units

Serialized items do not support alternate units.

Batch or Serial

For an item, choose either batching or serialisation, not both together.

Unique for Item

Serial numbers should be unique within that item.

Sold Item Tracking

Sold serial numbers can be checked with the invoice details.

Access Control

Only users with relevant item or invoice permissions can manage serial numbers.

Which Businesses Benefit Most from Serialization?

Mobile Phone Shops

Track IMEI numbers for each phone sold to customers.

Electronics Stores

Manage serial numbers for laptops, TVs, accessories.

IT Hardware Sellers

Track devices like computers, servers, and printers.

Track Serialized Stock with More Clarity

Frequently Asked Questions

Can I edit a Serial Number or IMEI after adding it?

Yes, unsold serial numbers can be edited if you need to correct a wrong entry.

What happens if I enter the same serial number twice?

myBillBook prevents duplicate serial numbers for the same item, so each unit stays separately trackable.

Can I add multiple serial numbers for one item purchase?

Yes. If you purchase multiple units, you can add separate Serial Number or IMEI details for each unit.

What happens when a customer returns a serialized item?

The returned Serial Number or IMEI can be tracked back as available stock, depending on the return entry.

Can I convert an existing item into a serialized item?

Yes, if the item is eligible. You need to add serial numbers for the available closing stock before saving.