{"id":40167,"date":"2026-10-16T18:19:20","date_gmt":"2026-10-16T12:49:20","guid":{"rendered":"https:\/\/mybillbook.in\/s\/?page_id=40167"},"modified":"2026-10-16T18:26:06","modified_gmt":"2026-10-16T12:56:06","slug":"sales-return","status":"publish","type":"page","link":"https:\/\/mybillbook.in\/s\/features\/sales-return\/","title":{"rendered":"Sales Return"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; full_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_salesreturn_hero{padding-bottom:32px !important;background-color:#f1f0fc !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1778502488978{margin-bottom:16px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"display: inline-block; font-size: 13px; font-weight: bold; line-height: 1.3; color: #4c3cce; background: #f1f0fc; padding: 6px 12px; border-radius: 999px; margin: 0 0 18px 0; text-transform: uppercase; letter-spacing: .08em;\">Manage Customer Returns<\/p>\n<p>[\/vc_column_text]<div class=\"mkdf-section-title-holder h1 mkdf-st-standard mkdf-st-title-left mkdf-st-normal-space \" style=\"text-align: left\">\n\t<div class=\"mkdf-st-inner\">\n\t\t\t\t\t<h1 class=\"mkdf-st-title\" style=\"color: #000000\"><span class=\"ez-toc-section\" id=\"Sales_Return\"><\/span>\n\t\t\t\tSales Return\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h1>\n\t\t\t\t\t\t\t<h5 class=\"mkdf-st-text\" >\n\t\t\t\tRecord customer returns in myBillBook, review the returned items and use e-Invoice or e-Way Bill actions when applicable.\t\t\t<\/h5>\n\t\t\t<\/div>\n<\/div>[vc_empty_space][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_btn title=&#8221;Book Free Demo&#8221; style=&#8221;custom&#8221; custom_background=&#8221;#4c3cce&#8221; custom_text=&#8221;#ffffff&#8221; shape=&#8221;round&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; button_block=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Ffreetrial.mybillbook.in%2Fbook-demo-v1.html|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_btn title=&#8221;Sign up for free&#8221; style=&#8221;outline&#8221; shape=&#8221;round&#8221; color=&#8221;blue&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; button_block=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fmybillbook.in%2Fapp%2Fcreate-account&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;40180&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_intro{padding-top:32px !important;padding-bottom:32px !important;background-color:#4c3cce !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div class=\"mkdf-section-title-holder  mkdf-st-standard mkdf-st-title-left mkdf-st-normal-space \" >\n\t<div class=\"mkdf-st-inner\">\n\t\t\t\t\t<h2 class=\"mkdf-st-title\" style=\"color: #ffffff\"><span class=\"ez-toc-section\" id=\"Sales_Return_Feature_in_myBillBook\"><\/span>\n\t\t\t\tSales Return Feature in myBillBook\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space][vc_column_text]<span style=\"color: #ffffff;\">The Sales Return feature in myBillBook helps you record goods returned by a customer after a sale. Instead of treating the return as an unrelated entry, you can create a dedicated Sales Return voucher with the customer and returned-item details.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">After saving the Sales Return, you can review the voucher and use supported compliance actions such as e-Invoice or e-Way Bill generation when they are applicable to the return.<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_steps{padding-top:32px !important;padding-bottom:24px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div class=\"mkdf-section-title-holder  mkdf-st-standard mkdf-st-title-left mkdf-st-normal-space \" >\n\t<div class=\"mkdf-st-inner\">\n\t\t\t\t\t<h2 class=\"mkdf-st-title\" style=\"color: #000000\"><span class=\"ez-toc-section\" id=\"How_to_Create_a_Sales_Return_in_myBillBook\"><\/span>\n\t\t\t\tHow to Create a Sales Return in myBillBook\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=&#8221;16&#8243;][vc_column_text]<\/p>\n<h3>Step 1: Open Sales \u2192 Sales Return<\/h3>\n<p>Go to the Sales Return section under Sales to view existing return vouchers or start a new one.<\/p>\n<h3>Step 2: Create a New Sales Return<\/h3>\n<p>Start a Sales Return voucher and select the customer or party returning the goods.<\/p>\n<h3>Step 3: Add the Returned Items<\/h3>\n<p>Add the items being returned and enter the applicable quantities and values for the return.<\/p>\n<h3>Step 4: Review the Return Details<\/h3>\n<p>Check the customer, item, quantity, tax and return value before saving the voucher.<\/p>\n<h3>Step 5: Save the Sales Return<\/h3>\n<p>Save the Sales Return so it is recorded separately from the original sale and can be reviewed from the Sales Return section.<\/p>\n<h3>Step 6: Use Additional Actions if Required<\/h3>\n<p>After saving the Sales Return, use the preview screen to access e-Invoice or e-Way Bill actions when those documents are applicable.<\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_einvoice{padding-top:32px !important;padding-bottom:32px !important;background-color:#f1f0fc !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div class=\"mkdf-section-title-holder  mkdf-st-standard mkdf-st-title-left mkdf-st-normal-space \" >\n\t<div class=\"mkdf-st-inner\">\n\t\t\t\t\t<h2 class=\"mkdf-st-title\" style=\"color: #000000\"><span class=\"ez-toc-section\" id=\"Manage_e-Invoice_e-Way_Bill_and_MRP_Discounts_in_Sales_Returns\"><\/span>\n\t\t\t\tManage e-Invoice, e-Way Bill and MRP Discounts in Sales Returns\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=&#8221;16&#8243;][vc_column_text]<\/p>\n<h3>Generate and Manage e-Invoices<\/h3>\n<p>Generate an e-Invoice directly from the saved Sales Return preview for eligible transactions. If required, you can also cancel the generated e-Invoice from the same Sales Return workflow.<\/p>\n<h3>Generate e-Way Bills for Sales Returns<\/h3>\n<p>Create an e-Way Bill for returned goods from Sales Return on Web when applicable. myBillBook automatically sets Supply Type as Inward and Sub-Supply Type as Sales Return, after which you can add the required transport details and generate the e-Way Bill.<\/p>\n<h3>Apply Discount on MRP<\/h3>\n<p>When Discount on MRP is enabled in Item Settings, the applicable MRP-based discount can be reflected while creating the Sales Return, helping keep the return value aligned with the item pricing setup.[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_benefits_head{padding-top:32px !important;background-color:#4c3cce !important;}&#8221;][vc_column]<div class=\"mkdf-section-title-holder  mkdf-st-standard mkdf-st-title-left mkdf-st-normal-space \" style=\"text-align: center\">\n\t<div class=\"mkdf-st-inner\">\n\t\t\t\t\t<h2 class=\"mkdf-st-title\" style=\"color: #ffffff\"><span class=\"ez-toc-section\" id=\"What_the_Sales_Return_Feature_Helps_You_Do\"><\/span>\n\t\t\t\tWhat the Sales Return Feature Helps You Do\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_benefits{padding-top:32px !important;padding-bottom:32px !important;background-color:#4c3cce !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1792154864430{padding-top: 16px !important;padding-right: 16px !important;padding-bottom: 16px !important;padding-left: 16px !important;background-color: #ffffff !important;border-radius: 1px !important;}&#8221;]<\/p>\n<h3>Record Customer Returns<\/h3>\n<p>Create a dedicated return voucher instead of editing the original sales record.[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;.vc_custom_salesreturn_card{padding:18px !important;background-color:#ffffff !important;border-radius:5px !important;}&#8221;]<\/p>\n<h3>Capture Returned Quantities<\/h3>\n<p>Record the specific items and quantities that have come back from the customer.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_salesreturn_card{padding:18px !important;background-color:#ffffff !important;border-radius:5px !important;}&#8221;]<\/p>\n<h3>Keep Return Documents Together<\/h3>\n<p>Use the Sales Return preview to review the voucher and access supported compliance actions.<\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;.vc_custom_1792154914957{padding-top: 16px !important;padding-right: 16px !important;padding-bottom: 16px !important;padding-left: 16px !important;background-color: #ffffff !important;border-radius: 1px !important;}&#8221;]<\/p>\n<h3>Handle Return Compliance<\/h3>\n<p>Generate the applicable e-Invoice or e-Way Bill for the Sales Return without treating the return as a separate workflow.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_when{padding-top:32px !important;padding-bottom:32px !important;background-color:#f1f0fc !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div class=\"mkdf-section-title-holder  mkdf-st-standard mkdf-st-title-left mkdf-st-normal-space \" >\n\t<div class=\"mkdf-st-inner\">\n\t\t\t\t\t<h2 class=\"mkdf-st-title\" style=\"color: #000000\"><span class=\"ez-toc-section\" id=\"When_to_Use_the_Sales_Return_Feature\"><\/span>\n\t\t\t\tWhen to Use the Sales Return Feature\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=&#8221;16&#8243;][vc_column_text]<\/p>\n<h3>A Customer Returns Goods<\/h3>\n<p>Create a Sales Return when items from an earlier sale physically come back to your business.<\/p>\n<h3>Only Part of the Sale Is Returned<\/h3>\n<p>Record the returned items and quantities instead of treating the complete sale as returned.<\/p>\n<h3>The Return Needs Its Own Voucher<\/h3>\n<p>Use a Sales Return voucher when you need a separate transaction record for the returned goods.<\/p>\n<h3>The Return Requires e-Invoice or e-Way Bill Handling<\/h3>\n<p>Use the supported preview actions when the return is subject to applicable e-Invoice or e-Way Bill requirements.<\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_check{padding-top:32px !important;padding-bottom:32px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div class=\"mkdf-section-title-holder  mkdf-st-standard mkdf-st-title-left mkdf-st-normal-space \" >\n\t<div class=\"mkdf-st-inner\">\n\t\t\t\t\t<h2 class=\"mkdf-st-title\" style=\"color: #000000\"><span class=\"ez-toc-section\" id=\"What_to_Check_Before_Saving_a_Sales_Return\"><\/span>\n\t\t\t\tWhat to Check Before Saving a Sales Return\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=&#8221;16&#8243;][vc_column_text]<\/p>\n<h3>Correct Customer<\/h3>\n<p>Confirm that the selected party is the customer returning the goods.<\/p>\n<h3>Correct Returned Items<\/h3>\n<p>Check that only the items actually being returned are included in the voucher.<\/p>\n<h3>Correct Quantity and Value<\/h3>\n<p>Review the return quantity and amount carefully, especially when only part of the original sale is being returned.<\/p>\n<h3>Tax and Compliance Details<\/h3>\n<p>Where tax or compliance documents apply, review the transaction details before generating an e-Invoice or e-Way Bill.<\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_limits{padding-top:32px !important;padding-bottom:32px !important;background-color:#f1f0fc !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div class=\"mkdf-section-title-holder  mkdf-st-standard mkdf-st-title-left mkdf-st-normal-space \" >\n\t<div class=\"mkdf-st-inner\">\n\t\t\t\t\t<h2 class=\"mkdf-st-title\" style=\"color: #000000\"><span class=\"ez-toc-section\" id=\"Important_Things_to_Know_About_Sales_Returns\"><\/span>\n\t\t\t\tImportant Things to Know About Sales Returns\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=&#8221;16&#8243;][vc_column_text]<\/p>\n<h3>Sales Return Is Different from Purchase Return<\/h3>\n<p>Sales Return is used when a customer returns goods sold by your business. Purchase Return is used when your business returns goods to a supplier.<\/p>\n<h3>e-Invoice and e-Way Bill Are Separate Actions<\/h3>\n<p>For Sales Returns, myBillBook does not generate both documents together. If both are required, use the separate generation flows.<\/p>\n<h3>e-Way Bill Support for Sales Return Is a Web Workflow<\/h3>\n<p>The current product workflow specifically supports Sales Return e-Way Bill generation on Web.<\/p>\n<h3>Discount on MRP Depends on Item Settings<\/h3>\n<p>The MRP discount appears only when MRP and Discount on MRP are enabled and the calculated discount is positive.<\/p>\n<h3>Government Rules Still Apply<\/h3>\n<p>myBillBook simplifies the workflow, but e-Invoice, e-Way Bill and GST requirements continue to depend on the applicable transaction and current rules.<\/p>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_usecases_head{padding-top:32px !important;background-color:#4c3cce !important;}&#8221;][vc_column]<div class=\"mkdf-section-title-holder  mkdf-st-standard mkdf-st-title-left mkdf-st-normal-space \" style=\"text-align: center\">\n\t<div class=\"mkdf-st-inner\">\n\t\t\t\t\t<h2 class=\"mkdf-st-title\" style=\"color: #ffffff\"><span class=\"ez-toc-section\" id=\"Who_Can_Use_the_Sales_Return_Feature\"><\/span>\n\t\t\t\tWho Can Use the Sales Return Feature?\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_usecases{padding-top:32px !important;padding-bottom:32px !important;background-color:#4c3cce !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_salesreturn_card{padding:18px !important;background-color:#ffffff !important;border-radius:5px !important;}&#8221;]<\/p>\n<h3>Retailers<\/h3>\n<p>Record customer returns for goods sold through day-to-day retail transactions.<\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;.vc_custom_salesreturn_card{padding:18px !important;background-color:#ffffff !important;border-radius:5px !important;}&#8221;]<\/p>\n<h3>Wholesalers &amp; Distributors<\/h3>\n<p>Manage partial or full product returns from business customers using a separate return voucher.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_salesreturn_card{padding:18px !important;background-color:#ffffff !important;border-radius:5px !important;}&#8221;]<\/p>\n<h3>Manufacturers<\/h3>\n<p>Record returned finished goods and keep the return transaction separate from the original sale.<\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;.vc_custom_salesreturn_card{padding:18px !important;background-color:#ffffff !important;border-radius:5px !important;}&#8221;]<\/p>\n<h3>GST-Registered Businesses<\/h3>\n<p>Use the supported e-Invoice and e-Way Bill actions for Sales Returns when those compliance documents are applicable.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_cta{padding-top:48px !important;padding-bottom:28px !important;background-color:#f1f0fc !important;}&#8221;][vc_column]<div class=\"mkdf-section-title-holder  mkdf-st-standard mkdf-st-title-left mkdf-st-normal-space \" style=\"text-align: center\">\n\t<div class=\"mkdf-st-inner\">\n\t\t\t\t\t<h2 class=\"mkdf-st-title\" style=\"color: #000000\"><span class=\"ez-toc-section\" id=\"Manage_Customer_Returns_with_a_Dedicated_Sales_Return_Workflow\"><\/span>\n\t\t\t\tManage Customer Returns with a Dedicated Sales Return Workflow\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_btn title=&#8221;Book Free Demo&#8221; style=&#8221;custom&#8221; custom_background=&#8221;#4c3cce&#8221; custom_text=&#8221;#ffffff&#8221; shape=&#8221;round&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; button_block=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Ffreetrial.mybillbook.in%2Fbook-demo-v1.html|target:_blank&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_btn title=&#8221;Sign up for free&#8221; style=&#8221;outline&#8221; shape=&#8221;round&#8221; color=&#8221;blue&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; button_block=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fmybillbook.in%2Fapp%2Fcreate-account&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_salesreturn_faq{padding-top:32px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<p class=\"p1\">\t\t<div class=\"wp-faq-schema-wrap\">\n\t\t\t\t\t\t\t<h2><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\t\t<div class=\"wp-faq-schema-items\">\n\t\t\t\t\t\t\t\t\t<h3>Where can I create a Sales Return in myBillBook?<\/h3>\n\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t<p>Open Sales \u2192 Sales Return to view existing return vouchers or create a new Sales Return.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3>Can I generate an e-Invoice for a Sales Return in myBillBook?<\/h3>\n\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t<p>Yes. On Web, a Generate e-Invoice option is available from the Sales Return preview after the return has been created and saved.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3>Can I generate an e-Way Bill for a Sales Return?<\/h3>\n\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t<p>Yes. myBillBook currently supports Sales Return e-Way Bill generation on Web when an e-Way Bill is applicable to the return.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3>Can I generate the e-Invoice and e-Way Bill together for a Sales Return?<\/h3>\n\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t<p>No. For Sales Returns, the e-Invoice and e-Way Bill must be generated separately if both are required.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3>Does Sales Return support Discount on MRP?<\/h3>\n\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t<p>Yes. Sales Return is one of the supported sales voucher types for Discount on MRP when the feature is enabled in Item Settings and a positive discount exists.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h3>Is Sales Return the same as Purchase Return?<\/h3>\n\t\t\t\t\t<div class=\"\">\n\t\t\t\t\t\t<p>No. Sales Return is used when a customer returns goods sold by your business. Purchase Return is used when your business returns goods to a supplier.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;70px&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Record customer returns in myBillBook with a dedicated Sales Return voucher and use supported e-Invoice, e-Way Bill and Discount on MRP workflows where applicable.<\/p>\n","protected":false},"author":28,"featured_media":40179,"parent":37379,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sales Return Feature in myBillBook | Customer Return Workflow<\/title>\n<meta name=\"description\" content=\"Create and manage Sales Returns in myBillBook, record returned items and use supported e-Invoice, e-Way Bill and Discount on MRP 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