[vc_row full_width=”stretch_row” gap=”30″ full_height=”yes” content_placement=”middle” css=”.vc_custom_creditnote_hero{padding-bottom:32px !important;background-color:#f1f0fc !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1778502488978{margin-bottom:16px !important;}”][vc_column_text]<\/p>\n
Adjust Sales Accurately<\/p>\n
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It is useful when goods are returned, the customer was overcharged, or the value of a completed sale needs to be reduced after billing.<\/span><\/p>\n [\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_creditnote_steps{padding-top:32px !important;padding-bottom:24px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″] Go to the Credit Note option in the Sales section and start a new credit note.<\/p>\n Choose the customer for whom the sales adjustment needs to be recorded.<\/p>\n Use the Link to Invoice option to select the relevant sales invoice. This keeps the adjustment connected to the transaction it belongs to.<\/p>\n myBillBook brings the relevant invoice details into the credit note workflow so you do not need to enter the complete transaction again.<\/p>\n For a partial return or partial adjustment, update only the affected quantity or amount instead of crediting the entire sale.<\/p>\n Review the details and save the credit note to record the adjustment against the original sale.<\/p>\n [\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_creditnote_benefits_head{padding-top:32px !important;background-color:#4c3cce !important;}”][vc_column] Keep the credit note connected to the sale being corrected instead of maintaining a disconnected record.[\/vc_column_text][vc_empty_space][vc_column_text css=”.vc_custom_creditnote_card{padding:18px !important;background-color:#ffffff !important;border-radius:5px !important;}”]<\/p>\n Change the applicable quantity when only part of the goods from the original sale are being returned.<\/p>\n [\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_column_text css=”.vc_custom_creditnote_card{padding:18px !important;background-color:#ffffff !important;border-radius:5px !important;}”]<\/p>\n Reuse relevant invoice and item details while creating the credit note.<\/p>\n [\/vc_column_text][vc_empty_space][vc_column_text css=”.vc_custom_creditnote_card{padding:18px !important;background-color:#ffffff !important;border-radius:5px !important;}”]<\/p>\n Maintain credit notes as separate sales adjustment records that can be reviewed from the Credit Note section.<\/p>\n [\/vc_column_text][\/vc_column][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_creditnote_when{padding-top:32px !important;padding-bottom:32px !important;background-color:#f1f0fc !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″] Create a credit note when goods from an earlier sale are returned and the sale value needs to be reduced.<\/p>\n Use a credit note when the original invoice value was higher than the amount that should have been charged.<\/p>\n For partial returns or corrections, adjust only the affected items or quantity rather than reversing the full invoice.<\/p>\n Record an adjustment when the value of an already-issued sales invoice needs to be reduced after billing.<\/p>\n [\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_creditnote_info{padding-top:32px !important;padding-bottom:32px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″] Make sure the selected customer matches the party on the original sales transaction.<\/p>\n Link the credit note to the relevant original invoice so the adjustment remains traceable.<\/p>\n For partial returns, confirm that only the affected items and quantities are being credited.<\/p>\n Review the value of the credit before saving so the note reflects the actual reduction being given to the customer.<\/p>\n [\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_creditnote_limits{padding-top:32px !important;padding-bottom:32px !important;background-color:#f1f0fc !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″] Use it to reduce or correct an earlier sale. It does not replace the original sales invoice.<\/p>\n The invoice-linking workflow is designed to keep the credit note tied to the sale being adjusted, so choose the correct invoice before saving.<\/p>\n If only part of the sale is being returned or adjusted, update the affected quantity or value instead of crediting the complete transaction.<\/p>\n Where GST applies, the credit note should reflect the relevant original transaction and applicable tax details. Businesses should ensure the adjustment follows current GST requirements.<\/p>\n [\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_creditnote_diff{padding-top:32px !important;padding-bottom:32px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″]<\/span>\n\t\t\t\tHow to Create a Credit Note in myBillBook\t\t\t<\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=”16″][vc_column_text]<\/p>\n
Step 1: Open Credit Note<\/h3>\n
Step 2: Select the Party<\/h3>\n
Step 3: Link the Original Sales Invoice<\/h3>\n
Step 4: Review the Invoice and Item Details<\/h3>\n
Step 5: Adjust the Quantity or Value<\/h3>\n
Step 6: Save the Credit Note<\/h3>\n
<\/span>\n\t\t\t\tWhat the Credit Note Feature Helps You Do\t\t\t<\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_creditnote_benefits{padding-top:32px !important;padding-bottom:32px !important;background-color:#4c3cce !important;}”][vc_column width=”1\/2″][vc_column_text css=”.vc_custom_1792051295106{padding-top: 16px !important;padding-right: 16px !important;padding-bottom: 16px !important;padding-left: 16px !important;background-color: #ffffff !important;border-radius: 1px !important;}”]<\/p>\n
Link the Adjustment to the Invoice<\/h3>\n
Handle Partial Returns<\/h3>\n
Reduce Repeated Data Entry<\/h3>\n
Keep Sales Adjustments Organised<\/h3>\n
<\/span>\n\t\t\t\tWhen to Use a Credit Note in myBillBook\t\t\t<\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=”16px”][vc_column_text]<\/p>\n
Customer Returns Goods<\/h3>\n
The Customer Was Overcharged<\/h3>\n
Only Part of the Sale Needs Adjustment<\/h3>\n
A Post-Sale Downward Adjustment Is Required<\/h3>\n
<\/span>\n\t\t\t\tWhat to Check Before Saving a Credit Note\t\t\t<\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=”16px”][vc_column_text]<\/p>\n
Correct Party<\/h3>\n
Correct Invoice<\/h3>\n
Correct Items and Quantity<\/h3>\n
Adjustment Amount<\/h3>\n
<\/span>\n\t\t\t\tImportant Things to Know About Credit Notes\t\t\t<\/span><\/h2>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=”16px”][vc_column_text]<\/p>\n
Credit Note Is an Adjustment, Not a Replacement Invoice<\/h3>\n
Link the Correct Original Transaction<\/h3>\n
Partial Credit Does Not Require a Full Reversal<\/h3>\n
GST Treatment Depends on the Transaction<\/h3>\n