{"id":7261,"date":"2024-01-11T10:58:27","date_gmt":"2024-01-11T10:58:27","guid":{"rendered":"https:\/\/mybillbook.in\/blog\/?page_id=7261"},"modified":"2026-10-23T04:02:07","modified_gmt":"2026-10-23T04:02:07","slug":"support-services","status":"publish","type":"page","link":"https:\/\/mybillbook.in\/blog\/sac-code\/support-services\/","title":{"rendered":"SAC Code for Support Services"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The <strong>SAC code for support services is 9985<\/strong>, and the general GST rate is <strong>18% in India<\/strong>. This heading covers business support activities such as staffing, security, cleaning, office administration, customer support and event organisation. Certain services have different GST rates or exemptions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Support services are classified under <strong>SAC (Services Accounting Code)<\/strong> rather than HSN, which is used for goods. Businesses must select the appropriate six-digit SAC code based on the actual service provided.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is the SAC Code for Support Services?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Support services fall under <strong>SAC heading 9985<\/strong>, which covers services that help businesses manage their administrative, staffing and operational activities.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Particular<\/th><th>Details<\/th><\/tr><\/thead><tbody><tr><td>Service<\/td><td>Business and operational support services<\/td><\/tr><tr><td>SAC heading<\/td><td><strong>9985<\/strong><\/td><\/tr><tr><td>Classification<\/td><td>Support services<\/td><\/tr><tr><td>General GST rate<\/td><td><strong>18%<\/strong><\/td><\/tr><tr><td>CGST + SGST<\/td><td>9% + 9%<\/td><\/tr><tr><td>IGST<\/td><td>18%<\/td><\/tr><tr><td>Other applicable rates<\/td><td>Certain services may attract 5% GST or qualify for exemptions<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">SAC 9985 is a broad classification, not a single six-digit service code. Businesses should use the specific code that matches the service supplied.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">SAC Codes for Different Types of Support Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Support services include several categories, each with its own SAC classification.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Support service<\/th><th>SAC code<\/th><\/tr><\/thead><tbody><tr><td>Executive personnel search services<\/td><td><strong>998511<\/strong><\/td><\/tr><tr><td>Permanent recruitment and placement services<\/td><td><strong>998512<\/strong><\/td><\/tr><tr><td>Contract staffing services<\/td><td><strong>998513<\/strong><\/td><\/tr><tr><td>Temporary staffing services<\/td><td><strong>998514<\/strong><\/td><\/tr><tr><td>Long-term staffing and payroll services<\/td><td><strong>998515<\/strong><\/td><\/tr><tr><td>Security consulting services<\/td><td><strong>998522<\/strong><\/td><\/tr><tr><td>Security systems services<\/td><td><strong>998523<\/strong><\/td><\/tr><tr><td>Security guard services<\/td><td><strong>998525<\/strong><\/td><\/tr><tr><td>General cleaning services<\/td><td><strong>998533<\/strong><\/td><\/tr><tr><td>Packaging services of goods for others<\/td><td><strong>998540<\/strong><\/td><\/tr><tr><td>Tour operator services<\/td><td><strong>998555<\/strong><\/td><\/tr><tr><td>Credit reporting and rating services<\/td><td><strong>998591<\/strong><\/td><\/tr><tr><td>Collection agency services<\/td><td><strong>998592<\/strong><\/td><\/tr><tr><td>Telephone-based support services<\/td><td><strong>998593<\/strong><\/td><\/tr><tr><td>Combined office administrative services<\/td><td><strong>998594<\/strong><\/td><\/tr><tr><td>Specialised office support services<\/td><td><strong>998595<\/strong><\/td><\/tr><tr><td>Event and exhibition organisation services<\/td><td><strong>998596<\/strong><\/td><\/tr><tr><td>Landscape care and maintenance services<\/td><td><strong>998597<\/strong><\/td><\/tr><tr><td>Other support services not elsewhere classified<\/td><td><strong>998599<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">These classifications follow the official GST scheme of services. The applicable GST rate depends on the specific service and relevant notifications. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">GST Rate on Support Services in India<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most taxable support services under SAC 9985 attract <strong>18% GST<\/strong>. However, certain services have concessional rates or exemptions.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Type of support service<\/th><th>General GST treatment<\/th><\/tr><\/thead><tbody><tr><td>Recruitment and staffing services<\/td><td><strong>18%<\/strong><\/td><\/tr><tr><td>Security and guard services<\/td><td><strong>18%<\/strong><\/td><\/tr><tr><td>Office administration services<\/td><td><strong>18%<\/strong><\/td><\/tr><tr><td>Telephone-based customer support services<\/td><td><strong>18%<\/strong><\/td><\/tr><tr><td>Cleaning services<\/td><td><strong>18%<\/strong>, unless a specific concession or exemption applies<\/td><\/tr><tr><td>Event management and exhibition support<\/td><td><strong>18%<\/strong>, generally<\/td><\/tr><tr><td>Tour operator services<\/td><td><strong>5%<\/strong>, subject to prescribed conditions<\/td><\/tr><tr><td>Certain housekeeping services supplied through e-commerce operators<\/td><td><strong>5%<\/strong>, subject to prescribed conditions<\/td><\/tr><tr><td>Other business support services<\/td><td><strong>18%<\/strong>, generally<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The CBIC rate schedule identifies 18% as the general rate for support services under heading 9985, with specific exceptions. GST on Staffing and Recruitment Services<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Recruitment agencies and staffing companies provide services such as employee placement, temporary staffing, contract staffing and payroll administration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These services generally attract <strong>18% GST<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, an agency charging a business for recruiting employees generally uses SAC 998512 for permanent placement services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A company supplying contract workers may use SAC 998513, depending on the arrangement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The GST classification depends on the service supplied, not merely the job titles of the workers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">GST on Security Services<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Security services include providing security guards, security consulting and security system-related services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These services generally attract <strong>18% GST<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, certain security services supplied by persons other than a body corporate to registered recipients may fall under the Reverse Charge Mechanism (RCM), subject to notified exceptions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses should determine whether the supplier or recipient is responsible for paying GST before preparing the invoice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">GST on Cleaning and Housekeeping Services<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">General cleaning services, including cleaning offices, commercial premises and business establishments, generally fall under SAC 998533.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The standard GST rate is 18%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certain qualifying housekeeping services supplied through an e-commerce operator may attract a concessional rate under specific conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Other notified exemptions may apply to particular services and recipients. These should not be assumed to cover every cleaning or housekeeping contract.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">GST on Office Administration and Customer Support<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Office administration, telephone-based support and other outsourced business support services generally attract 18% GST.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Managing routine office administrative activities<\/li>\n\n\n\n<li>Telephone-based customer support<\/li>\n\n\n\n<li>Answering calls and processing customer enquiries<\/li>\n\n\n\n<li>Document preparation and related office support<\/li>\n\n\n\n<li>Collection agency services<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The appropriate SAC code depends on the principal service provided.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is SAC Code 998599 for Other Support Services?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SAC 998599<\/strong> covers other support services not elsewhere classified under the relevant service classification scheme.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It may apply to certain specialised business support activities that do not fit a more specific SAC category.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, businesses should not use SAC 998599 as a default code for every outsourced or miscellaneous service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, telephone-based customer support has a specific classification under SAC 998593, while combined office administration falls under SAC 998594.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where a more specific classification exists, that code should generally be preferred.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">GST Calculation Example for Support Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Suppose a business support agency charges \u20b950,000 for taxable office administration services under SAC 998594.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Particular<\/th><th>Amount<\/th><\/tr><\/thead><tbody><tr><td>Office administration charges<\/td><td>\u20b950,000<\/td><\/tr><tr><td>GST at 18%<\/td><td>\u20b99,000<\/td><\/tr><tr><td>Total invoice value<\/td><td><strong>\u20b959,000<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">For an intra-state supply, GST consists of \u20b94,500 CGST and \u20b94,500 SGST.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For an inter-state supply, \u20b99,000 IGST generally applies, subject to the place-of-supply provisions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This example assumes an ordinary taxable support service under the forward-charge mechanism.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Is Reverse Charge Applicable to Support Services?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Certain support services may attract GST under the <strong>Reverse Charge Mechanism (RCM)<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Under RCM, the notified recipient pays GST to the government instead of the service provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, specified security services provided by a person other than a body corporate to a registered person may fall under reverse charge, subject to the applicable exclusions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, RCM does not apply automatically to every service classified under SAC 9985.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses should check the supplier&#8217;s legal status, recipient category and relevant GST notification before deciding who must pay the tax.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Difference Between Support Services and Related Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Not every service that supports a business falls under SAC 9985.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Service<\/th><th>SAC heading or code<\/th><th>Classification<\/th><\/tr><\/thead><tbody><tr><td>Business support services<\/td><td><strong>9985<\/strong><\/td><td>Staffing, administration, cleaning and other support activities<\/td><\/tr><tr><td>Management consulting services<\/td><td><strong>998311<\/strong><\/td><td>Management consulting and management services<\/td><\/tr><tr><td>IT consulting and support services<\/td><td><strong>998313<\/strong><\/td><td>Information technology consulting and support<\/td><\/tr><tr><td>Maintenance and repair services<\/td><td><strong>9987<\/strong><\/td><td>Repair and maintenance of machinery, equipment and other goods<\/td><\/tr><tr><td>Support services in transport<\/td><td><strong>9967<\/strong><\/td><td>Supporting activities related to transportation<\/td><\/tr><tr><td>Support services to agriculture and utilities<\/td><td><strong>9986<\/strong><\/td><td>Agriculture, mining and utility support activities<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">For example, providing outsourced telephone-based customer support generally falls under SAC 998593.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, advising a business on management strategy may fall under SAC 998311.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses offering advisory services can refer to the <a href=\"https:\/\/mybillbook.in\/blog\/sac-code\/consulting-and-management-services\/\">SAC classification for consulting and management services<\/a> to understand the distinction.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Identify the Correct SAC Code for Support Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses should identify the primary service supplied before selecting a SAC code.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the service involves employee recruitment or staffing, the relevant classification generally falls under SAC group 99851.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For security-related services, businesses should check group 99852.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cleaning and housekeeping services generally fall under group 99853, while office administration and telephone-based support fall under group 99859.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses should then verify the applicable GST rate, exemption conditions and reverse-charge provisions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The service agreement and invoice description should accurately reflect the activity performed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The classification can also be checked through the official GST Portal&#8217;s HSN\/SAC search facility.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">FAQs About Support Services SAC Codes<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What is the SAC code for support services?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The SAC heading for support services is <strong>9985<\/strong>. The exact six-digit code depends on the service, such as 998593 for telephone-based support or 998594 for combined office administration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is the GST rate on support services?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Most taxable support services under SAC 9985 attract <strong>18% GST<\/strong>. Certain services, including qualifying tour operator services, may attract different rates.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is the SAC code for business support services?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Business support services may fall under several codes within heading 9985. <strong>SAC 998599<\/strong> covers other support services not elsewhere classified, while specific activities have separate codes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is the SAC code for customer support services?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Telephone-based customer support services generally fall under <strong>SAC 998593<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is GST applicable on security guard services?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Security guard services generally attract <strong>18% GST<\/strong>. Certain transactions may be subject to reverse charge, depending on the supplier and recipient.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manage Support Service Billing with myBillBook<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Staffing agencies, administrative service providers and other support businesses need accurate invoices to record service fees, applicable GST and customer payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With <a href=\"https:\/\/mybillbook.in\/\">myBillBook&#8217;s GST invoicing software<\/a>, businesses can prepare GST invoices, maintain customer records and track outstanding payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For businesses managing multiple service clients, <a href=\"https:\/\/mybillbook.in\/s\/online-accounting-software\/\">online accounting software<\/a> can also help organise billing and financial records.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Using the correct SAC code helps maintain accurate invoices for different types of support services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Official Sources<\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.gstcouncil.gov.in\/sites\/default\/files\/2024-02\/scheme_of_classification_of_services_amended.pdf\">GST Council \u2013 Scheme of Classification of Services<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.gstcouncil.gov.in\/sites\/default\/files\/2024-02\/explanatory_notes_01oct19.pdf\">GST Council \u2013 Explanatory Notes to the Scheme of Classification of Services<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cbic-gst.gov.in\/hindi\/gst-goods-services-rates.html\">CBIC \u2013 GST Rates for Goods and Services<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cbic-gst.gov.in\/hindi\/pdf\/central-tax-rate\/Notification11-CGST-Annexure.pdf\">CBIC \u2013 Scheme of Classification of Services<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/services.gst.gov.in\/services\/searchhsnsac\">GST Portal \u2013 Search HSN\/SAC Code<\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>The SAC code for support services is 9985, and the general GST rate is 18% in India. This heading covers [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":11106,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7261","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support Services SAC Code 9985 in India<\/title>\n<meta name=\"description\" content=\"Find support services SAC code 9985 and GST rates in India. 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